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Fed up with not knowing your FSA from your FSCS? Our 'Who's who?' section will tell you all about the key figures in the world of personal finance, including their responsibilities and how to contact them for further help and information.

Consumer Focus (energywatch)

  • Consumer Focus was created through a merger of three consumer organisations - energywatch, Postwatch and the National Consumer Council
  • It will be the voice of the consumer
  • It is currently focusing on getting a fairer deal for energy consumers by tackiling fuel poverty 
  • Contact them if you want help with making an effective complaint to your energy company or to use the new energy ombudsman service 
  • Website has emergency contact numbers for gas and electricity suppliers
  • It will help you check on your consumer rights

Website:       www.consumerfocus.org.uk

Telephone:   0845 404 0506

Address:      4th Floor,
                   Artillery House
                   Artillery Row
                   London
                   SW1P 1RT

Telephone:
Fax:
E-mail: noemail@consumerfocus.com

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