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Travel Insurance Web Reviews

Review for Travel Insurance Web
  • Overall: 5.2/10
  • Customer Service: 6.2/10
Write review for Travel Insurance Web 4 Reviews for Travel Insurance Web
1/10
"Avoid them, like they avoid paying out..." - Anon (23-Feb-2012)
Cheap
They don't pay out
Opted for this company since they were recommended by a Which? test. However, despite being cheap, we strongly recommend against using them after our experiences. Unfortunately we were in Christchurch, NZ at the time of the earthquake and as a result we were evacuated and our luggage trapped in our hotel. As a result, one of our bags with our valuables was stolen from the the hotel and we had to pay to ship the rest around the world after the exclusion zone had been lifted. Additionally we had to buy extra items for the remainder of the trip. Despite there being no explicit wording in the policy excluding natural distasters, we received no compensation whatsoever for any of this. Customer services also very bad - on original contact they suggested that we would be able to claim, making us collect all the required documentation together at significant effort, before then telling us on further contact that 'no, we don't cover that' without even asking which policy we had. Avoid.
1/10
"Avoid them, like they avoid paying out..." - Anon (23-Feb-2012)
Cheap
Don't pay out... which kind of defeats the purpose!
Opted for this company since they were recommended by a Which? test. However, despite being cheap, we strongly recommend against using them after our experiences. Unfortunately we were in Christchurch, NZ at the time of the earthquake and as a result we were evacuated and our luggage trapped in our hotel. As a result, one of our bags with our valuables was stolen from the the hotel and we had to pay to ship the rest around the world after the exclusion zone had been lifted. Additionally we had to buy extra items for the remainder of the trip. Despite there being no explicit wording in the policy excluding natural distasters, we received no compensation whatsoever for any of this. Customer services also very bad - on original contact they suggested that we would be able to claim, making us collect all the required documentation together at significant effort, before then telling us on further contact that 'no, we don't cover that' without even asking which policy we had. Avoid.
9/10
"Low price from Travel Insurance Web " - Anon (08-Aug-2008)
My Travel Insurance Web policy was very good value for money. Website is clear and easy to use.
I like to have printed documents sent to me and they don't do that but I guess it does help save the environment so not enough to put me off buying again.
10/10
"Travel insurance web is easy to use" - Anon (22-May-2008)
Travel insurance web travel insurance is very cheap, easy to use and straightforward. Even though it was cheap cover, it was just as good as any othr cover offered.
I would recommend travel insurance web travel insurance to all my friends

Please Note: The opinions expressed herein are the personal opinion of the author and are not intended as statements of fact and do not represent the view of compareandsave.com in any way

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