I have been a good customer for 8+ years, but they offered me a terrible rate of 14.7% on my new loan. I went to Tesco's and immediately got accepted at under half that rate.
I complained to Alliance & Leicester about the rate offered. The only response I got was that it was all they could offer me! So much for customer loyalty. Tesco's offered me the rate they advertised on the internet and I got the money within 7 days of first applying. They could not have been more helpful. Poor show Alliance & Leicester!
8/10
"Quick and easy personal loan with Alliance & Leicester" - Anon (13-Jun-2008)
Quick and easy to use online system with my Alliance and Leicester personal loan
Decision within minutes online
No problems throughout the loan agreement
I had my loan three years ago and have been receiving junk mail from them ever since even though I have phone dto be taken off their mailing lists.
2/10
"Alliance and Leicester Loan was a nightmare" - Anon (01-Aug-2008)
The application process was straightforward when I applied for my alliance and leicester loan.
Things were going well when I applied for the loan but then I starting getting into financial difficulties.
Alliance and leicester were a nightmare and wouldn't accept lower payments although all of my other creditors did.
It seemed to me like alliance and leicester had no interest in their customers
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