MBNA Platinum Reviews
- Overall: 8.0/10
- Customer Service: 8.2/10
6 Reviews for MBNA Platinum
9/10
"Can't get over how great the MBNA Platinum call centres are!"
- Anon (19-Mar-2009)
Whenever I've rung an MBNA call centre I've always been dealt with very quickly by extremely friendly call centre staff and am very pleased with the service I have received. The application was easy too.
N/A
Excellent card, would certainly recommend
9/10
"Easy online account management for my MBNA Platinum card"
- Anon (19-Mar-2009)
Excellent call centre peeps - very well trained and helped me a lot.
Great online account management!
Try to sell added stuff, but they didn't push me when I said no
MBNA call centres are for me in a totally different league to others. The call centres really do know how to sort out problems if they ever do arise
5/10
"MBNA"
- Anon (26-Sep-2008)
Good website
Takes an age to get through to a fello human and then they still are not that helpful.
I really don't mind this card, only draw back being that customer service needs to improve.
9/10
"Pleased with my MBNA Platinum credit card"
- Anon (10-Jul-2008)
I pay my MBNA Platinum credit card bill online and have always got on well with the card.
If I have any problems paying online (which I very rarely do), help is quick and easy to get over the phone.
They could offer slightly better value for money.
8/10
"MBNA Platunum Credit Card"
- disco (27-Jun-2008)
Excellent call centre staff, very well trained, and helpful.
I have recently dealt with call centres for British Gas, O2, Swift insurance and Lloyds TSB. The staff at MBNA are playing in a completely different league, and they answer the telephone, which is unheard of with the others.
Try to sell rubbish optional extras, like card protection, but at least they are not pushy if told clearly no.
For me, all credit cards are much the same, you just need to weigh up the benefits they offer to you; be they cashback, low interest rates or freebies.
What makes MBNA stand out for me is the ease of the online account management and the call centres ability to solve problems if they arise.
8/10
"MBNA Platinum Card"
- johnconnor94 (11-Dec-2007)
Very quick and easy sign up and quick at getting the card out too me, also very helpful on the phone when authorising the card. The online system is also very useful, allowing you to do all the things you should be able to do, including balance transfers and statements.Online account system lacks the design element you get with other credit card providers, I also had a small issue when authorising my card, I can?t dial free phone numbers from my mobile and my desk phone at work can?t do touchtone dialling, made it very difficult with the automated system, only small issues I know.
Please Note: The opinions expressed herein are the personal opinion of the author and are not intended as statements of fact and do not represent the view of compareandsave.com in any way
Product Offers
Please ensure that you fully read the terms & conditions of any product or policy before you decide to proceed and are fully aware of the total costs and the benefits and any exclusions or limitations applicable to the product or plan.
Please note that the product links will take you direct to the Issuer or Insurer's site direct and we cannot be held responsible for the information which they provide within their own sites. On some comparison tables we use a star rating which rates products by visitor popularity.
Please ensure that you fully read the terms & conditions of any product or policy before you decide to proceed and are fully aware of the total costs and the benefits and any exclusions or limitations applicable to the product or plan.
Please note that the product links will take you direct to the Issuer or Insurer's site direct and we cannot be held responsible for the information which they provide within their own sites. On some comparison tables we use a star rating which rates products by visitor popularity.