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Not impressed Lloyds TSB

by Anon. for the Lloyds TSB Platinum Credit Card

07 May 2008

Ratings

Product/Service:
5/10
Customer Service:
5/10
Overall:
5/10
Lloyds TSB Platinum Image

Pros

Can't think of any

Cons

Cancelled card without asking

Comments

These days, Lloyds TSB is appalling. It has just tried to force its customers to switch from Visa to Mastercard. It then cancelled my Visa card, but did so without telling me, so that I had the embarrassment of having the card refused. This after 10 years as a very responsible user who has spent a great deal of money on their card. Their recorded service when a card gets blocked for security reasons is a disgrace.
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Please Note: The opinions expressed herein are the personal opinion of the author and are not intended as statements of fact and do not represent the view of compareandsave.com in any way

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