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Insurance deals improvement from LV=

13 March 2009 17:46:00

Insurance provider paid out more than £45.9m last year.  image
Insurance provider paid out more than £45.9m last year.
Liverpool Victoria (LV=) improved its claims performance last year, the insurance provider has revealed.

In total, LV= paid out more than £45.9m to its protection policyholders in 2008, with £12.1m going on income protection and £8.4m on critical illness claims.

According to the company's head of protection, Chris McFarlane, the success of LV= is down to a number of factors.

"This is largely due to the investment we have made in our tele-interviewing capability, together with an increased number of proportionate claims being paid, in line with the new ABI Code of Conduct," he said.

According to the firm, it is one of the few insurance providers that make statistics such as these public, which it says helps consumers when they come to compare insurance deals.

In February, LV= launched a series of new ISA options, which were tailored to provide an alternative for people's savings in light of the recent Bank of England base rate cuts.
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