- 21
- Dec
- 07
We have all had those emails arrive in our inbox claiming to be reports of some sort of scam that is going around. Sometimes, the emails themselves are the real scams and sometimes they are genuine. Either way, they will probably make you think about how you deal with the certain issue being highlighted.
compareandsave.com would like to hear from you about any such money related scams so that we can report on the truthfulness of them for you.
Meanwhile, we had one arrive in our inbox the other day detailing a “credit card scam”.
The email told of how someone will call you, saying that they are from VISA, to tell you that your card has been ‘flagged for an unusual purchase pattern’. They will be able to tell you your account details such as name, address, card number etc. The only piece of information they don’t have is your 3 digit security number on the back of the card that you use for purchases to prove that you have the card in your possession.
It continues saying that you then provide them with this information and then within minutes of putting the phone down, your card has been used for purchases of up to £500.
We wanted to confirm whether this was true or not, so we spoke to Visa Europe to find out.
“Our fraud experts have never seen an attempt to perpetrate this fraud in Europe,” a spokesman for Visa Europe said.
Visa Europe also took the opportunity to remind customers of how they deal with such scams if they do arise.
“Visa Europe takes all criminal scams extremely seriously. We work closely with law enforcement agencies across Europe and provide cardholders with advice to ensure they do not fall victim to such attacks.”
Additionally they sent a reminder to cardholders saying: “they will never receive an unsolicited request from Visa for personal information or account and security data such as their CVV2 (the three digit security code on the back of their card). If a cardholder receives such a call they should not reply and instead should inform their issuing bank.”
If you have received the above email, we hope this information helps to clear up the issues that have arisen from it. If you have any further questions, we recommend that you speak to your bank for advice on keeping your information secure.
It is also advisable to be aware of what information your bank will require when they contact you so that you will be better able to recognise any fraudulent attempts to obtain your personal details.
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